Privacy Policy

Introduction
Urbano Applied Research values the privacy and security of its users, clients, and partners. This policy outlines how we collect, use, store, and protect personal data, in compliance with Brazil’s General Data Protection Law (LGPD).

Data Collection

  • Data provided by the user: Information such as name, email, and phone number may be collected during registration or interaction with our services.
  • Automatically collected data: Information about devices, location, cookies, and browsing patterns may be collected to enhance the user experience.

Data Usage
The collected data is used for:

  • Providing our AI-driven decision-making solutions;
  • Improving the quality of the services offered;
  • Ensuring security and preventing fraud;
  • Complying with legal obligations.

Data Sharing
Data will not be shared with third parties without consent, except when necessary to:

  • Comply with legal requirements;
  • Provide services through third-party providers that adhere to strict security standards.

Data Security
We implement technical and organizational measures to protect data against unauthorized access, misuse, or loss. Encryption, access control, and continuous monitoring are utilized to ensure data integrity.

User Rights
Users have the right to:

  • Request access to their data;
  • Correct or delete personal information;
  • Withdraw consent for data usage.

Requests can be made via email at privacy@urbano.eco.br.

Terms and Conditions of Use

Definitions

  • User: Any person accessing or using Urbano Applied Research’s services.
  • Services: AI-based solutions developed by Urbano Applied Research.

Acceptance of Terms
By accessing the website or using Urbano Applied Research’s services, the user agrees to these Terms and Conditions.

Permitted Use
Users must use the services exclusively for lawful purposes and adhere to the following restrictions:

  • Not reverse engineer or modify the systems;
  • Not use the services for illegal or unethical activities;
  • Not share access credentials with third parties.

User Responsibilities
The user is responsible for:

  • Ensuring the accuracy of provided information;
  • Protecting their access credentials;
  • Reviewing results generated by AI solutions before applying them to critical decisions.

Limitation of Liability
Services are provided “as is” and “as available.” Urbano Applied Research does not guarantee that results generated by its solutions are error-free or suitable for all purposes.

Intellectual Property
All website content, including text, images, code, and solutions developed by Urbano Applied Research, is protected by copyright laws. Unauthorized use is subject to legal penalties.

Changes to Terms and Policy
Urbano Applied Research reserves the right to change this policy and terms at any time. Users will be notified of significant changes.

Contact

For questions or requests related to the Privacy Policy or Terms and Conditions, contact us via email at legal@urbano.eco.br.